Shipping / Delivery Policy :
Thank you for visiting at www.vorabook.com. Kindly refer to the following section for Shipment and return policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are
not shipped or delivered on weekends or holidays. Sometimes the goods are to be
procured from outside sources, and in this case the dispatch may take 3-4 days
longer than usual.
If we are experiencing a high volume of orders, shipments may
be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact
you via email or telephone.
Shipping rates & Delivery estimates
Shipping charges for your order will be calculated and
displayed at checkout.
Shipment Area/Book Weight
|
Estimated delivery time
|
Shipment cost (Per Book)
|
Inside
Mumbai Local Region
|
1-2
business days
|
Rs. 100/-
|
Outside
Mumbai Local Region
|
2 -5 business
days
|
Rs.
100/-
|
If book
weight is more than 1.0Kg
|
2-7
business days
|
Rs 150/-
|
* Overnight delivery can be made available for orders with
delivery addresses within the Mumbai Urban region.
* Delivery delays can occur due to weekends, holidays, natural calamities
and courier vendor’s internal process.
Shipment confirmation & Order tracking
You will receive a shipment Confirmation email and dispatch
information once your payment is received.
Customs, Duties and Taxes
Vorabook.com is not
responsible for any customs and taxes applied to your order. All fees imposed
during or after shipping are the responsibilities of the customer (tariffs,
taxes, etc.).
* Books are exempted from GST.
Damages
Vorabook.com is not
liable for any products damaged or lost during shipping. If you received your
order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before
filing a claim.
Returns Policy
for Damaged/ Misprinted Books/Wrong order delivery:
In order to be eligible for a refund, you have to return the
product within 7-8 calendar days of your purchase. The product must be in the
same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will
inspect it and process your refund. The money will be refunded to the original
payment method you’ve used during the purchase within 7-8 business days. For
credit card payments it may take 5 to 10 business days for a refund to show up
on your credit card statement after receiving back shipped goods.
If the product is damaged in any way, or you have initiated the
return after 7-8 calendar days have passed, you will not be eligible for a
refund.
If book happens to be sold/out
of stock/not available and it might
not be updated on website and we received your payment then you will get
refund within 7-8 working business days.
If anything is unclear or you have more questions feel free to
contact our customer support team.
International Shipping Policy
We currently do not ship outside the India. Contact us for more details.